Frequently Asked Questions

Don’t see an answer to your question? Please contact us.

What are the shipping fees?

We ship our products via USPS Priority Mail. The average shipping price in the US is $6.95. Orders placed will be processed by the next business day. Orders for items in stock will be shipped within 2 business days. If the product is out of stock, customers will be notified with date of expected availability. Delivery time will be based upon method of shipment. Please allow more time for delivery during the holiday seasons.

What payment methods are accepted?

We accept all major credit cards, Amazon Pay or you can pay via PayPal.

How long will delivery take?

Delivery time will be based upon method of shipment. Please allow more time for delivery during the holiday seasons.

 
What is the return policy?

Return Policy

SukhaMat is committed to providing the best customer service to our customers. If you are not satisfied upon receiving our product, please contact us immediately at info@sukhamat.com. Please provide name on the order, date order was placed, amount of the order, shipping address, and the order confirmation number. You may return items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (i.e., you received an incorrect or defective item, etc.).

Warranty We warranty our products from manufacturer defects and workmanship for 6 months after the date of purchase. If the product is cared for properly and shows excessive wear under normal use for which it was designed and intended, we will be happy to replace the product. Any damages resulting from improper care, modification, negligence, or use for a purpose other than the designed intent are not covered by the SukhaMat warranty.

 

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